Whats the usual turnaround time to get an acknowledgement that a submitted ticket has been received and is being reviewed?
It's been a week yet and I haven't heard anything, should I resubmit?
Do I post on the forums with the issue?
Whats the best way to actually get a response from Palladium?
Ticket Turnaround time?
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Jefffar
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Re: Ticket Turnaround time?
I would recommend that, if it's been more than a week, you contact Palladium through the information in my signature or posted on the webpage.
Palladium staff don't actively monitor the forums so posting your issue here won't necessarily speed resolution of your issue.
Palladium staff don't actively monitor the forums so posting your issue here won't necessarily speed resolution of your issue.
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Co-Holder with Ice Dragon of the "Lando Calrissian" award for Smooth. - Novastar
Palladium Forums of the Megaverse Rules
If you need to contact Palladium Books for any reason, click here.
Re: Ticket Turnaround time?
What's the ticket #? I can alert one of the staff directly.
"Freedom is the recognition that no single person, no single authority or government has a monopoly on the truth, but that every individual life is infinitely precious, that every one of us put on this world has been put there for a reason and has something to offer."
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Re: Ticket Turnaround time?
Still waiting on said ticket #.
"Freedom is the recognition that no single person, no single authority or government has a monopoly on the truth, but that every individual life is infinitely precious, that every one of us put on this world has been put there for a reason and has something to offer."
Megaversal Ambassador Coordinator
My GoFund Me - Help Me Walk Again
Megaversal Ambassador Coordinator
My GoFund Me - Help Me Walk Again